PARFUMBY DELIVERY & PAYMENT POLICY
DELIVERY
At Parfumby.com, we are committed to providing our customers with the best possible shopping experience. We understand that fast and reliable shipping is a crucial part of that experience, which is why we work with the best logistics partners to ensure that your products are delivered safely and as quickly as possible. Please note that each product may have different delivery time. Thus, please have a look at the delivery time on the product page before purchasing it.
We ship to customers in Germany, Belgium, The Netherlands and France. We use a variety of shipping methods to ensure that your order arrives on time and in perfect condition. Our shipping partners are carefully chosen based on their reputation for reliability and safety, so you can be confident that your order is in good hands.
We pride ourselves on our fast turnaround times, and we do everything in our power to ensure that your order is processed and shipped as quickly as possible. Most orders are shipped within 1-2 business days, so you won’t have to wait long to start enjoying your new fragrance or beauty product.
In addition to our fast shipping times, we also take great care to ensure that your products are packaged securely and with care. We use high-quality packaging materials to protect your products during transit, and we conduct regular quality checks to ensure that every order is packaged to our high standards.
SHIPPING RATES
Netherlands Package Delivery: 3.95 EUR Delivery in Next Business Day
Belgium: 4.25 EUR * Delivery in Next Business Days
Germany: 4.25 EUR * Delivery in Next Business Days
France: 5.75 EUR * Delivery in 1-2 Days Business Days
Please note that each product has different preparation time. Thus, please have a look at the delivery time on the product page before purchasing it.
TRACK & TRACE
With every order you will receive a Track & Trace code. You can use that code to track your package. Sometimes it can happen that the code is not recognized on the website. This often happens because the code has not yet been processed. Usually you can simply follow the package the next day.
NOT AT HOME? NO PROBLEM
It may happen that the customer is not present when our driver comes along to deliver the package. In this case the mail deliverer will come back the next day to try again.
LOST PACKAGE. WHAT NOW?
Please contact us immediately, this can be done via the contact form or by email ([email protected]). By default, all packages are registered and insured by registered mail. After reporting of loss or theft during the shipment, we start an investigation.
PAYMENT METHODS
Secure payments are very easy on Parfumby.com. Mollie processes online payments securely for our webshop. Your data is sent encrypted to your bank through the secure SSL procedure. This means that third parties cannot access your data. Available payment methods are:
PayPal: The online wallet with 184 million active users worldwide
Credit Card: We are accepting payments from Mastercard and Visa credit cards.
iDEAL: The most used payment method in the Netherlands.
Bancontact: The most popular payment method in Belgium.
EPS: The most used online payment method in Austria.
Giropay: One of the most used online payment method in Germany.