PARFUMBY DELIVERY & PAYMENT POLICY
We do our best to ship the goods you have ordered as soon as possible. Please note that each product may have different delivery time. Thus, please have a look at the delivery time on the product page before purchasing it.
Once we ship your product it takes 1 business days (Benelux area). For other EU countries estimated delivery times highlighted below. For Belgium and Netherlands we ship via Postnl and DHL. For other EU countries packages delivered by DPD. The times at which our parners deliver packages are from Monday to Saturday from 8:00 am to 9:00 pm.
For order below 40 Euros we have the following shipping rates:
Netherlands Package Delivery: 5.45 EUR Delivery in Next Business Day
Netherlands Letterbox Delivery: 2.90 EUR Delivery in 1-2 Business Days
Belgium: 6.35 EUR * Delivery in Next Business Days
Please note that each product has different delivery time. Thus, please have a look at the delivery time on the product page before purchasing it.
TRACK & TRACE
With every order you will receive a Track & Trace code. You can use that code to track your package. Sometimes it can happen that the code is not recognized on the website. This often happens because the code has not yet been processed. Usually you can simply follow the package the next day.
NOT AT HOME? NO PROBLEM
It may happen that the customer is not present when our driver comes along to deliver the package. In this case the mail deliverer will come back the next day to try again.
LOST PACKAGE. WHAT NOW?
Please contact us immediately, this can be done via the contact form or by email ([email protected]). By default, all packages are registered and insured by registered mail. After reporting of loss or theft during the shipment, we start an investigation.
Secure payments are very easy on Parfumby.com. Mollie processes online payments securely for our webshop. Your data is sent encrypted to your bank through the secure SSL procedure. This means that third parties cannot access your data. Available payment methods are:
PayPal: The online wallet with 184 million active users worldwide
Credit Card: We are accepting payments from Mastercard and Visa credit cards.
iDEAL: The most used payment method in the Netherlands.
Bancontact: The most popular payment method in Belgium.
EPS: The most used online payment method in Austria.
Giropay: One of the most used online payment method in Germany.