DELIVERY

PARFUMBY DELIVERY & PAYMENT POLICY

DELIVERY

We do our best to ship the goods you have ordered as soon as possible. Please note that each product has different delivery time. Thus, please have a look at the delivery time on the product page before purchasing it.

Once we ship your product it takes 1 business days (Benelux area). For other EU countries estimated delivery times highlighted below. For Belgium and Netherlands we ship via Postnl. For other EU countries packages delivered by DPD. The times at which our parners deliver packages are from Monday to Saturday from 8:00 am to 9:00 pm.

SHIPPING RATES

Austria: 8.25 EUR * Delivery in 2-3 Days

Belgium: 4.25 EUR * Delivery in 1 Day

France: 7.25 EUR * Delivery in 2-3 Days

Germany: 5.25 EUR * Delivery in 1-2 Days

Italy: 12.25 EUR * Delivery in 2-3 Days

Netherlands: 3.90 EUR * Delivery in 1 Day

Spain: 13.25 EUR * Delivery in 2-3 Days

Sweden: 11.90 EUR * Delivery in 2-3 Days

UK: 10.45 EUR * Delivery in 3-4 Days

Please note that each product has different delivery time. Thus, please have a look at the delivery time on the product page before purchasing it.

TRACK & TRACE

With every order you will receive a Track & Trace code. You can use that code to track your package. Sometimes it can happen that the code is not recognized on the website. This often happens because the code has not yet been processed. Usually you can simply follow the package the next day.

NOT AT HOME? NO PROBLEM

It may happen that the customer is not present when our driver comes along to deliver the package. In this case the mail deliverer will come back the next day to try again.

LOST PACKAGE. WHAT NOW?

Please contact us immediately, this can be done via the contact form or by email (hello@parfumby.com). By default, all packages are registered and insured by registered mail. After reporting of loss or theft during the shipment, we start an investigation.

PAYMENT METHODS

Secure payments are very easy on Parfumby.com. Mollie processes online payments securely for our webshop.  Your data is sent encrypted to your bank through the secure SSL procedure. This means that third parties cannot access your data. Available payment methods are:

PayPal: The online wallet with 184 million active users worldwide

Credit Card: We are aceppting payments from Mastercard and Visa credit cards.

iDEAL: The most used payment method in the Netherlands.

Bancontact: The most popular payment method in Belgium.

EPS: The most used online payment method in Austria.

Giropay: One of the most used online payment method in Germany.

Przelewy24: The most popular payment method in Poland.